Savory Food Policies
REFUND/RETURN POLICY
At Gabriel's, customer satisfaction is important to us. If you experience an issue with your order, please contact us as soon as possible at (770) 629-8705.
Order Cancellations
Once an order has been confirmed, preparation may begin immediately. For this reason, we are unable to accept cancellations after an order has been placed.
Incorrect Orders
If you receive an item different from what appears on your receipt, please notify us immediately. We will gladly correct the order.
Incorrect items must be returned in their original packaging.
Refunds or price adjustments will be issued based on the difference in item value.
In some cases, store credit may be offered.
Corrected orders will be prioritized for pickup.
Missing Items
If an item is missing from your order, please contact us immediately. We will either:
Prepare the missing item,
Issue a refund to the original payment method, or
Provide store credit.
Food Quality Concerns
We prepare all food fresh to order using high-quality ingredients. If there is a quality issue with your order, please contact us immediately.
To properly investigate and resolve the issue:
Food must be returned in its original container(s).
Management will review the concern and determine an appropriate resolution, which may include a replacement, refund, or store credit.
Refund Timeline
Refund requests must be made within 7 days of purchase.
Gabriel's reserves the right to modify this policy at any time.